Can i have Authority to leave?
Of course! In the notes section, give us information on where you would like the couriers to leave the parcel. As a security measure we automatically require signature but, if you choose to give the couriers authority to leave the responsibily of the parcel is on the customer if stock or boxes go missing.
When will my parcel be shipped?
We endeavor to process and dispatch your order within 1 working day.
Can I pick up my order?
Unfortunately we do not offer in store pickups.
How much is shipping?
We have a $15 flat rate for shipping anywhere in Australia.
Which Courier companies do you use?
Courier Companies that we use are Australia Post and Star Track. For local shipments we use Century Couriers.
I got the wrong products or my products arrived damaged!
Send us a photo of the products and email it through to us on firstname.lastname@example.org or scroll down and fill out the following forum.
Once we see the mistake or damaged product we will send through a returns label and you’ll have to drop off the parcel at Australia Post. Once the products have received in our warehouse we will send the replacements.